Return policy

Return Policy

We are committed to providing you with the best products and services. If you need to return/cancel a product, please follow the guidelines below:

Since it's a service-based company, the client or customer is entitled to cancel their bookings, but it will be subject to company policy.

  • Cancellation requests need to be raised 24-48 hours before the scheduled booking.
  • Return requests must be made within 7 days of receiving the product.
  • The product must be in its original packaging, and in the same condition as received.
  • Returned items should be sent to the address provided in our return instructions.
  • we will accept the returns on selected products and the exchange will be reach to customer with in 3 days
  • Once your return is received and inspected, we will notify you of the approval or rejection of your return. If you have questions or issues about our Shipping Policy, please contact us. RUDRA TEA UNIVERSAL OPC PVT LTD
  • Customer Support
  • Name: K Shekar Mudiraj Phone Number: +918886100041 Address: Risala Abdulla New Osmangunj Hyderabad Telangana 500012 India